Growing a global software business

This was a broad general management role covering business strategy, product direction, go-to-market and organisational design. My responsibility was to connect those areas and give the business a clear direction for its next stage of growth.

I defined and executed a multi-year strategy, bringing product, commercial priorities and organisational design into the same business plan.

As the organisation expanded internationally, I worked on its operating cadence, accountability and clarity of execution. I also led structural and process changes to increase capacity and support growth without a proportional increase in costs.

The business achieved 100% ARR growth over three years. The organisation scaled to 130+ employees across nine countries, supported by changes to how teams were structured and how the business operated.